Privacybeleid

This Privacy Policy describes how Gorilla Gear ("Site," "we," "us," or "our") collects, uses, and shares your personal data when you visit our Site, use our services, make a purchase on gorillagear.eu (the "Site"), or otherwise interact with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, site visitor, or another individual whose information we have collected according to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated version on the Site, update the "Last Updated" date, and take other actions as required by applicable law.

How We Collect and Use Your Personal Data

To provide the Services, we collect personal data about you from various sources as outlined below. The data we collect and use depends on your interactions with us.

In addition to the specific uses detailed below, we may use the personal data we collect to communicate with you, provide or improve our Services, comply with legal obligations, enforce applicable service terms, and protect or defend the Services, our rights, and the rights of others.

What Personal Data We Collect

The types of personal data we collect depend on your interactions with our Site and Services. "Personal data" means information that identifies, relates to, describes, or can be associated with you.

Data You Provide Directly

Information you submit through our Services may include:

  • Contact data, such as name, address, phone number, and email address.

  • Order data, including billing and shipping information, payment confirmation, and order details.

  • Account data, such as username, password, and security information.

  • Support data, including communication history with our support team.

Some Services require you to provide certain personal data. Choosing not to provide it may affect your ability to use those features.

Data We Collect Automatically

We may collect certain data automatically through your use of the Services ("Usage Data") using cookies, pixels, and similar technologies. This data includes:

  • Device and browser information

  • IP address and network data

  • Pages viewed and interaction behavior

Data from Third Parties

We may also obtain data from third parties, including:

  • Shopify, our platform provider

  • Payment processors (e.g., card data, billing address)

  • Analytics and advertising tools

Any data we obtain from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Data

  • Service delivery: To process payments, fulfill orders, provide notifications, manage accounts, shipping, and returns.

  • Marketing and advertising: To send promotional communications or display tailored ads (based on legitimate interest under Art. 6(1)(f) GDPR for EEA residents).

  • Security and fraud prevention: To detect and respond to misuse or security threats (based on legitimate interest).

  • Customer support and improvements: To provide assistance and enhance service quality (based on legitimate interest).

Cookies

We use cookies to improve our Site and Services. For detailed information, see Shopify's Cookie Policy: https://www.shopify.com/legal/cookies. You can manage cookies via your browser settings. Disabling cookies may affect functionality.

Data Disclosure

We may disclose your personal data to:

  • Vendors and service providers (e.g., payment processors, logistics partners)

  • Marketing partners (based on consent or legitimate interest)

  • Affiliates and within our company group

  • Authorities or in legal proceedings as required

We do not use or disclose sensitive personal data without your consent or to infer characteristics about you.

Children's Data

Our Services are not intended for children. If we discover we have collected data from a child under 16, we will delete it. Parents may contact us to request removal.

Security and Retention

While no system is perfectly secure, we implement measures to protect your data. We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your data

  • Restrict or object to data processing

  • Withdraw consent

  • Request data portability

  • Opt-out of targeted advertising, sale, or sharing of personal data

To exercise your rights, contact us at the email below. We may request verification before fulfilling your request.

Complaints

If you are unsatisfied with how we handle your data, you can contact us or file a complaint with your local data protection authority. EU residents can find their authority at: https://edpb.europa.eu/about-edpb/board/members_en

International Users

We may transfer your data outside your country, including to the U.S. or other jurisdictions. We use approved safeguards like the European Commission's Standard Contractual Clauses where required.

Contact Us

For questions or to exercise your rights, contact: Gorilla Gear
📧 GorillaGear@gmail.com
📍 [Insert business address]

Unless stated otherwise, we are the data controller responsible for your personal data under this policy.