Terms of service
1. General Information
This website is operated by Gorilla Gear, a company registered in the Netherlands. Throughout the site, the terms “we”, “us”, and “our” refer to Gorilla Gear. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service, which apply to all users of the site.
Gorilla Gear operates in accordance with Dutch law, including but not limited to the Dutch Civil Code and the General Data Protection Regulation (GDPR).
2. Applicability
These Terms of Service apply to all interactions with our webshop, including browsing, purchasing, creating an account, and subscribing to our newsletter. If you do not agree to these terms, you may not access the website or use any services.
3. Age Restriction
By using our site, you declare that you are at least 18 years old, or that you have permission from a parent or legal guardian to use the site and make purchases.
4. Products and Pricing
All prices are listed in euros (€) and include Dutch VAT (21%). We reserve the right to change prices, modify product availability, or discontinue items without prior notice.
5. Payments and Security
We use secure, encrypted payment methods provided by trusted third parties. You are responsible for providing accurate and complete billing and shipping information. Payment must be completed before orders are processed.
6. Shipping and Delivery
We currently ship within the Netherlands and Belgium. Delivery times are indicative and not guaranteed. Orders are shipped via reliable carriers. You will receive tracking information once your order has been dispatched.
7. Returns and Right of Withdrawal
In accordance with EU consumer law, you have the right to return your order within 14 days of receipt without providing a reason. Full instructions and conditions can be found in our [Return Policy].
8. Intellectual Property
All content on this website — including but not limited to logos, images, designs, and text — is the property of Gorilla Gear or its partners. Any reproduction or use without express written permission is strictly prohibited.
9. Acceptable Use
You agree not to use our website or services for any unlawful purpose, including the distribution of malware, phishing, unauthorized data scraping, or any activity that violates applicable laws. Breach of these terms will result in immediate termination of your access.
10. Privacy and Data Use
Your personal data is processed according to our [Privacy Policy], which complies with the GDPR. We only use your information to fulfill orders, provide customer service, and — with your permission — send marketing updates.
11. Limitation of Liability
We do our best to provide accurate, reliable, and secure services. However, we cannot be held liable for any damages resulting from use of the site, delays in delivery, or incorrect product information, unless caused by intent or gross negligence.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. The latest version is always available on this page. Continued use of our site following any changes constitutes acceptance of those changes.
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Netherlands. Any disputes will be submitted to the competent court in the Netherlands.
14. Company Details & Contact
Gorilla Gear
[Add your official business address]
Chamber of Commerce (KvK): [Your KvK number]
VAT ID: [Your VAT number]
📧 info@gorillagear.nl